Terms & Conditions
Last updated: March 20, 2026
1. About Us
Uyai Hair is a hair and scalp care brand incorporated in Nigeria and the United States (Delaware). By placing an order or using our website at uyaihair.com, you agree to these terms.
2. Products
All products are handcrafted in small batches. We reserve the right to make minor formulation adjustments without notice, provided the product remains safe and fit for purpose. Product images are for illustration purposes and may vary slightly from the actual product.
3. Orders
By placing an order, you confirm that the information you have provided is accurate. We reserve the right to cancel or refuse any order at our discretion — for example, in cases of suspected fraud or pricing errors. If we cancel your order, you will receive a full refund.
4. Pricing
All prices are displayed in your local currency at checkout. Prices are subject to change without notice. We are not obligated to honour pricing errors.
5. Payment
Payment is processed securely via Stripe (international) or Paystack (Nigeria). We do not store your payment details. All transactions are subject to the terms of your payment provider.
6. Shipping & Delivery
Orders are processed within 2–3 business days. Delivery timelines are estimates and not guaranteed. We are not liable for delays caused by couriers, customs, or circumstances outside our control. Please refer to our Shipping Policy for full details.
7. Returns & Refunds
Due to the nature of our products, we do not accept returns on opened or unsealed items. Please refer to our Returns & Refunds Policy for full details.
8. Intellectual Property
All content on uyaihair.com — including text, images, logos, and product formulations — is the property of Uyai Hair. You may not reproduce, distribute, or use any of it without our written permission.
9. Disclaimer
Our products are intended for external use only. Results may vary between individuals. Nothing on our website constitutes medical advice. If you have a scalp or skin condition, consult a healthcare professional before use.
10. Limitation of Liability
To the fullest extent permitted by law, Uyai Hair shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Our total liability to you shall not exceed the amount you paid for the order in question.
11. Governing Law
These terms are governed by the laws of the Federal Republic of Nigeria. Any disputes shall be subject to the exclusive jurisdiction of the Nigerian courts.
12. Changes to These Terms
We may update these terms at any time. The date of the last revision will always be shown at the top of this page. Continued use of our website after changes constitutes acceptance of the updated terms.
13. Contact
Email us at hello@uyaihair.com with any questions.